Web solution for call-centers
The Customer approached PieSoft requesting the development of a web application that would function as a universal web-tool with a feature to gather initial information about patients, check their insurance eligibility and transfer patients to the proper provider.
Solution
In order to realize the Customer’s goals, it was decided to actualize the application development around the following functions:
Collecting initial information about the patient
Transferring patient to the company system
Obtaining patient insurance data based on initial information
Identifying suitable company for patient based on insurance and products
Insurance eligibility verification
CRM integration
Stack of Technologies
PieSoft development team delivered a top-notch Java 8 EE based web application, using the following technologies and frameworks.
Libraries & frameworks
- Spring MVC
- Hibernate
- jQuery
- Bootstrap
AWS
- ElasticBeanstalk
- ElasticCache
- Amazon S3
- jQuery
- Bootstrap
Integrations
- InternalSite
- ITSM
- Gitlab
- Google Geocoding API
Data exchange
- JSON
Results
The application was fully launched and is currently meeting the fundamental goals set by the Customer – driving sales, facilitating cooperation, and complementing operations of the company’s authorized partners in various areas of the healthcare industry.
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