Piesoft. ERP system for management of internal tasks and operational time

ERP system for management of internal tasks and operational time

Web application for companies that have hourly payment systems. In this scenario, Enterprise Resource Planning system is the best solution to manage business information, integrate various disparate systems, streamline workflows, and finally achieve efficiency.


Our team suggested and developed the ERP (ITSM) system which had a significant advantage in uniting business processes across company departments into a single cycle. Among the key business processes incorporated in the system:

Operational time tracking

Issues tracking

Holiday and vacation management

Tasks management

Developers’ collaboration with users

Knowledge storage and systematization

Stack of Technologies

Focusing on flexibility and mobility as the key aspects of the Customer’s business processes, the PieSoft development team built a PHP5 based application platform, using the following technologies and frameworks.

Libraries & frameworks

  • Bootstrap

Data storage

  • MySQL


  • Amazon SES
  • Amazon S3
  • Amazon Route53

Data exchange

  • SOAP
  • Rest API
  • JSON


The ITSM system was successfully launched. The operating experience showed that the application provided the company with compound task management options, guided and automated workflow capabilities, and allowed the ability to interact with data where it resided, making it easy to incorporate people into business processes.

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